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This site helpdesk.colyer.co.uk states the following, "Welcome To The Colyer Help Desk." We noticed that the webpage also said " If checked, an authentication token will be stored in a cookie in your browser for the next two weeks, preventing the need to re-enter your login credentials when your session expires." It also stated " Logging out will clear the authentication cookie. Do not check this option if you are using a public computer." The header had help desk as the highest ranking keyword. It was followed by helpdesk, web, and web-based which isn't as ranked as highly as help desk. The next words the site used was technical support. cross-platform was also included but might not be viewed by search crawlers.